1. Eligibility & age
Products are offered solely to qualified research professionals and institutions. By placing an order you represent and warrant that you are at least 21 years of age, are acquiring the materials for legitimate in-vitro laboratory research, and are authorized to do so under your institution’s policies and all applicable law. We may request documentation of research affiliation or end use and may decline any order at our discretion.
2. Acceptance of these terms
By acknowledging our entry notice, placing an order, or otherwise using this site, you agree to these Terms of Sale and to our Compliance & Research-Use Policy and Privacy Policy, which are incorporated by reference. If you do not agree, do not use the site or order any product. If you are ordering on behalf of an organization, you represent that you are authorized to bind it to these terms.
3. Research Use Only
All products are sold strictly as in-vitro laboratory research materials. They are not drugs, foods, cosmetics, or dietary supplements, are not for human or veterinary use, and have not been evaluated or approved by the FDA or any regulatory authority for the diagnosis, treatment, cure, mitigation, or prevention of any disease or condition. You agree not to use, administer, resell, repackage, or relabel any product for any non-research purpose.
4. Prohibited uses & anti-diversion
You agree not to ingest, inject, or administer any product to humans or animals; not to use any product in a clinical, diagnostic, or therapeutic setting; and not to resell or distribute any product for consumption or any non-research purpose. We maintain lot traceability and may limit quantities, verify end use, and hold or cancel orders that appear intended for prohibited use. Full restrictions are set out in our Compliance & Research-Use Policy.
5. Orders & pricing
All orders are subject to acceptance and product availability. Prices are listed in US dollars and may change without notice. We reserve the right to limit quantities, correct pricing errors, and refuse or cancel any order. No order is binding on us until we accept it and ship it.
6. Payment
Payment is due at the time of order unless net terms have been established for an approved institutional account. Card payments are processed by third-party, PCI-compliant payment processors; we do not store full payment-card numbers. Orders are not processed until payment is authorized.
7. Shipping & risk of loss
Orders ship within approximately 48 hours in protective, tamper-evident packaging. Title and risk of loss pass to you upon delivery to the carrier. Delivery dates are estimates and not guaranteed. You are responsible for providing a lawful, attended delivery destination appropriate for research materials.
8. Returns
Because these are sensitive research materials, returns are accepted only for materials that do not conform to their certificate of analysis, and only when reported within a reasonable period of receipt with the lot intact and unopened. Contact QC support to initiate a claim. Our sole obligation for nonconforming product is, at our option, replacement or refund of the amount paid.
9. Compliance & export
You are responsible for compliance with all laws applicable to your purchase, possession, handling, and use of the materials, including institutional, local, state, federal, and export-control and sanctions regulations. Products are sold for delivery within the United States. You may not export, re-export, or transfer any product to an embargoed or sanctioned destination or restricted party. See our Compliance & Research-Use Policy for details.
10. No medical advice
Nothing on this site — including product descriptions, documentation, or support communications — is medical, veterinary, or professional advice, a dosing recommendation, or a therapeutic claim. We make no representation that any product is safe or effective for use in humans or animals. You assume full responsibility for your use of the materials.
11. Disclaimers & warranties
Except for conformance to the applicable certificate of analysis, products are provided “as is” without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement, to the maximum extent permitted by law.
12. Limitation of liability
To the maximum extent permitted by law, Elyria Bio’s aggregate liability arising from or relating to any product or order shall not exceed the amount you paid for that product, and we shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss arising from use of a product in violation of these terms or our Compliance Policy. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.
13. Indemnification
You agree to indemnify, defend, and hold harmless Elyria Bio Reference Materials, LLC and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your purchase, handling, use, storage, disposal, resale, or transfer of any product, or your breach of these terms, our Compliance Policy, or applicable law.
14. Dispute resolution & arbitration
Any dispute arising out of or relating to these terms or any product will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Delaware, USA. You and Elyria Bio waive the right to a jury trial and agree that claims may be brought only in an individual capacity and not as a plaintiff or class member in any class or representative proceeding. Either party may seek injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information. If this arbitration provision is found unenforceable, disputes will be resolved in the state or federal courts located in Delaware.
15. General terms
We may update these terms from time to time; the “last updated” date reflects the current version, and continued use after changes are posted constitutes acceptance. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. These terms, together with our Compliance and Privacy Policies, are the entire agreement between you and Elyria Bio regarding their subject matter, and may not be assigned by you without our consent.
16. Governing law
These terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Questions: contact us.